Refund policy
Return and Refund Policy
At Lobizo, our relationship with our customers comes first. We want every order to feel right and meet your expectations. That is why we offer a simple and hassle-free 3-day return and refund policy.
When Can You Request a Return or Refund?
You may request a return or refund within 3 days of receiving your product.
If you receive:
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A damaged product
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A manufacturing defect
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A wrong item
Please contact us within 3 days of delivery.
Kindly email us at Lobizofutureventures@gmail.com with:
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Your order number
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Clear photos of the product
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An unboxing video (if available)
Our team will review your request and assist you promptly.
How to Place a Return Request
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Log in to your account on our website
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Go to My Account > Order Details
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Click on the Return Request button
The return option remains active for 3 days after delivery.
If you face any issue while placing the request, our customer care team is happy to help.
📞 Phone: 9236114687
🕙 Support Hours: 10:00 AM to 7:00 PM
📅 Available: Six days a week
📧 Email: [Lobizofutureventures@gmail.com]
Refund Process
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Once your return request is approved, we will share further instructions.
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Refunds can be processed via UPI, Net Banking, or original payment method.
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After the returned product reaches our warehouse and passes inspection, the refund will be processed within 24 hours.
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It may take 2–3 working days for the amount to reflect in your bank account.
Order Cancellation Policy
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Orders can be cancelled within 24 hours of placing the order.
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Cancellation requests made after 24 hours will not be accepted.
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For prepaid orders, refunds are processed within 2–3 working days from the cancellation date.
Color and Product Description Disclaimer
At Lobizo, we strive to display product details and colors as accurately as possible. However, slight variations may occur due to:
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Lighting used during photography
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Screen or display settings
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Minor differences in weight, work detailing, or size
These variations are natural and should be considered while shopping online.
If you need any assistance, our support team is always happy to help.
Thank you for shopping with Lobizo. 💛